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From enquiry to on-site survey to actual day moving, the flow is flawless with no single hiccups even thou moving day is a heavy rainy day. From the start Joy had impressed me with their fast response to my 101 queries. Their charges are very transparent and they listed all clearly for my reference right from the beginning. The movers are so skilled and experienced in packing and making sure items are well-organised in new place. All items are all neatly stacked and arranged. I would say their service is "Haidilao' standard. All persons I have contact with are polite and good attitude. Moving is a nightmare for most of us buy Joy make it awesomely smooth like a breeze. To add on, Joy is value for money as you only pay for what you need. I will strongly recommend Joy. Cheers